Terms & Conditions

How to Book a package:

You can book the packages over the call or whatsApp at +91-8076508528. Booking can only be confirmed by paying 50% advance amount of package cost. (Booking amount is refundable as per cancellation terms).

General Policy :

• Only 10 - 12 single balloons with ribbons can be placed on the ceiling and rest will be placed in the form of bunches or free-floating on the floor according to customer choice in all packages.
• Please ensure that someone is present in the room while the decoration is being done. Please take care of your valuables.
• Please let me know if we can be of any further assistance to you. For quicker delivery, or any color customization, please give us a call on +91-8076508528.
• The image displayed is indicative in nature. Actual product may vary in shape, color or design as per the availability.
• Our balloon expert will come to your home at your chosen slot, and set up the balloons as shown in the images or customized design.
• You'll need to provide a stool to reach the ceiling.
• We can decorate a hotel room if you gain permission from the Hotel Management.
• If in case of a complaint or any issue, notice must be given within 2 hours of the delivery time.
• If any customer want customer decoration as per space or size of premises then discuss before event happen so that team can carry additional material as per your choice or exception.
• In case of bad weather condition, booking will be cancelled and token amount will be refunded.

Cancellation Policy:

In case of cancellation, refundable amount is calculated based on the following policies:

• If a cancellation happens 24 hours before the time of delivery, a full refund will be issued.If a cancellation occurs between 24 and 6 hours before the time of delivery, 50 percent refund will be issued.
• If a cancellation occurs less than 6 hours before delivery, no refund will be issued
• No rescheduling or cancellation is possible after the decoration has been attempted. *Refund percentage will be calculated on the total package value that customer opt.

Care Instructions:

• The balloons will be hung using cello tape as we don’t use helium due to its asphyxiation properties.
• The balloons are stuck using removable cello tape.
• Generally, no marks are left if they are removed within 24 hours.